AT OFFBEAT TRAILS, WE STRIVE TO PROVIDE UNIQUE AND HIGH-QUALITY VINTAGE ITEMS. DUE TO THE NATURE OF OUR PRODUCTS, WE HAVE A STRICT NO RETURN OR REFUND POLICY.

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1. NO RETURNS OR EXCHANGES
ALL SALES ARE FINAL, AND WE DO NOT ACCEPT RETURNS OR EXCHANGES.

2. NO REFUNDS
WE DO NOT OFFER REFUNDS OR STORE CREDITS UNDER ANY CIRCUMSTANCES.

3. EXCEPTIONS
WE RESERVE THE RIGHT TO CANCEL OR REFUND AN ORDER IN EXCEPTIONAL CIRCUMSTANCES, SUCH AS:
- IF THE ITEM IS DAMAGED OR LOST DURING SHIPPING
- IF THERE IS AN ERROR IN THE PRODUCT DESCRIPTION OR PRICING
- IF WE ARE UNABLE TO FULFILL THE ORDER DUE TO UNFORESEEN CIRCUMSTANCES

4. ACKNOWLEDGMENT
BY MAKING A PURCHASE ON OUR WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO OUR RETURN AND REFUND POLICY.

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CONTACT US
IF YOU HAVE ANY QUESTIONS OR CONCERNS, PLEASE CONTACT US @offbeattrailskochi@gmail.com